Turkish operator Avea has selected Tektronix Communications’ Iris products to provide insight and visibility into how its network and services are performing.
“To handle the rapid growth in data traffic following the launch of its 3G network, Avea required a turnkey solution as well as a partnership that would enable market readiness,” said Mark Driedger, vice president, Network Management, Tektronix Communications. “Our Iris suite of products provides Avea a real-time view of end-to-end network and service performance for data services, which facilitates faster resolution of customer-impacting issues.”
Tektronix Communications’ Iris suite of products will allow Avea to monitor their entire mobile network end-to-end to detect any capacity bottlenecks, characterize the traffic and enable faster resolution of network and service issues before they impact customer experience. Despite the challenges brought forth through the surge in mobile data traffic, these products will enable Avea to better understand how their network resources are being utilized through the use of real-time and historical statistics and pre-defined KPIs.
“We initially selected Tektronix Communications’ because of the strength of their Iris suite offering and its ability to collect and correlate data and turn that data into actionable information to better manage our networks, services and customers more efficiently and profitably,” said Avea’s Senior Network Director, Mr. Cemal Baki. “Since our decision to purchase, the team at Tektronix Communications has taken a proactive approach to partner with us to quickly and efficiently get the solution up and running across four of our sites in Turkey.”
Avea has installed the turnkey solution which includes IrisView, the Iris analyzer toolset and the Iris Performance Intelligence solution in Istanbul, Izmir and Ankara to monitor data service traffic across their network. With Tektronix Communications’ solution, Avea should be able to leverage their investment to process raw data collected from their network to generate an enhanced CDR that can be used by customer experience management (CEM) systems and third party OSS/BSS applications now and into the future.